Practice Manager - Dentistry at FCP

About us:

Dentistry at FCP is a dental clinic conveniently located in the Financial District of Downtown Toronto. We have been serving the community for years and treat all our patients like family! We offer Invisalign®, general dentistry, cosmetic services, oral procedures, and services for children in a relaxing and entertaining experience in a warm, calm environment. Visit our website to learn more! https://www.fcpdental.com/site/home

Schedule:

Monday - Friday: 8:00 am to 5:00 pm

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.

Leadership

• Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.

About You:

• University or College Diploma in business or office administration
• 3-5 years experience in either a clinical setting, retail sales or customer service environment
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment to maintaining health regulation and operational standards
• Willingness to work varied hours to align with business needs