Practice Manager - Fairview Dentistry

About us:

Fairview Dentistry has proudly been serving the St. Thomas community for over a decade. Our dentist and dental team offer our patients a comprehensive range of dental services, including general dentistry, Invisalign® clear aligners, cosmetic care, and preventive hygiene. We pride ourselves on providing quality dental care and 4.8 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Schedule:

Monday to Friday 9:00 am to 5:00 pm

Benefits of Joining Our Team:

• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Key Responsibilities:

• Operational Planning & Execution
• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.
• Compliance & Patient Safety
• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
• Leadership
• Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.

About You:

• University or College Diploma in business or office administration
• 3-5 years experience in either a clinical setting, retail sales or customer service environment
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment to maintaining health regulation and operational standards
• Willingness to work varied hours to align with business needs