Description
Who you are:
You are an innovative, service-oriented individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are a multi-unit Operations leader and have extensive experience working within the Dental Industry. You love working in a collaborative Team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their Teams. As an individual who is driven by excellence, you are eager to contribute to the success of one of Canada’s Best Managed companies.
The ideal candidate:
The ideal candidate will be based out of New Brunswick, PEI or Newfoundland and will be responsible for travel within the Maritimes Region approximately 3 days a week. Reporting into the Senior Director of Operations, you will be accountable for enhancing the Patient experience, driving Practice performance, and leading People. This leadership role requires integrity, the ability to collaborate, and a passion for Patient care as we strive to be leaders in oral health in Canada.
Responsibilities:
- Lead People:
- Leads, coaches and motivates Practice Manager Team to deliver best in class healthcare services and engagement and retention of Patients.
- Constantly on the lookout for great talent to join the Team.
- Manages the Team with integrity, honesty and knowledge to promote the culture, values and mission of the Practice and Dentalcorp.
- Patient Experience:
- Ensures exceptional Patient experience with a talent for building loyalty and a focus on delivering optimal Patient care.
- Coaches Practice Managers and associated Teams on effective and efficient Patient care administration (Hygiene and DDS).
- Operational and Financial Planning & Execution:
- Builds and executes plans to improve daily operations of the Practice.
- Ensures an ideal treatment environment with operational excellence & efficiency.
- Compliance & Patient Safety:
- Committed to maintaining regulations and operational standards.
- Partners with the dentalcorp Compliance Team to ensure the clinics are fully compliant and meets the provincial regulatory standards.
- Management and Administration:
- Drives value to Practice by optimizing Support Centre services and colleague working relationships.
- Ensures optimal utilization of Dentalcorp’s Support Centre services through elevated engagement with the cross-functional Team.
What we're looking for:
- University or College Diploma in retail, business or office administration or related experience.
- Growth-inspired, attention to detail focused leader with three to five years experience in multi-unit Dental Practice Management.
- Strong business insight and extensive experience in managing P&L, forecasting and budgeting.
About Dentalcorp:
Dentalcorp is Canada’s largest and fastest growing network of dental Practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental Practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.