Bilingual Dental Administrator - Orleans Queensway Dental
Description
About us:
Join the team at Orléans Queensway Dental, a well‑respected, patient‑centered dental clinic located in the heart of Orléans, Ottawa. Our bilingual (English/French/Vietnamese) team delivers high-quality preventive, restorative, cosmetic, and emergency dentistry—all within a modern, welcoming environment tailored for all ages.
With amenities like free on-site parking, wheelchair accessibility, comfortable seating and entertainment in the waiting area, and flexible scheduling for families—including direct billing and automated reminders—we make every visit seamless and stress-free for both patients and team members.
Our practice culture emphasizes collaboration, compassion, and excellence. If you’re someone who thrives on delivering excellent patient care and flourishes in a warm, community‑driven setting, we'd love to welcome you to our team at Orléans Queensway Dental.
Schedule:
Full-time
Monday-Thursday (8:00-4:00)
Friday (8:00-4:00) - alternating
Benefits of Joining Our Team:
- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
- Extended Health & Dental Benefits
Responsibilities:
- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
About You:
Minimum 1 year of dental administration experience is required
Clinical background and experience with dental software programs considered an asset
Bilingual (French & English) is required
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.