Description
About Pillway
Pillway is a tech-enabled pharmacy revolutionizing the way patients manage their medications. We provide a seamless and patient-first experience, combining innovation, efficiency, and care. Join our team and be a part of a company that's shaping the future of pharmacy services.
Job Summary
We are seeking a detail-oriented and highly organized Pharmacy Assistant to support our centralized prescription fulfillment operations. The ideal candidate will have 2+ years of experience in pharmacy support services, strong communication skills, and a passion for delivering excellent patient care.
Key Responsibilities
- Accurately process, prepare, and package prescriptions using pharmacy systems.
- Support day-to-day operations in our centralized prescription fulfillment center.
- Maintain inventory control and manage medication stock levels.
- Report discrepancies and assist in regular inventory audits.
- Ensure compliance with regulatory requirements and internal protocols.
- Coordinate with pharmacists and support staff for timely medication delivery.
- Uphold patient confidentiality and project a positive company image.
- Perform daily quality assurance and safety checks.
- Receive, process, and manage new and repeat prescription orders.
- Adjudicate third-party billing (online and manual), and manage Third-Party Accounts.
- Handle incoming calls, faxes, and refer inquiries to pharmacists as required.
- Assist pharmacists with call-backs and complete documentation accurately.
- Support prescription workflow, including data entry, refill processing, and labeling.
Skills & Qualifications
- High School Diploma required.
- Diploma from a Pharmacy Assistant accredited program preferred.
- Previous experience in a pharmacy setting strongly preferred.
- Strong organizational and multi-tasking abilities.
- Excellent problem-solving and communication skills.
- Comfortable working independently and as part of a collaborative team.
- Exceptional attention to detail and accuracy.
- Proficiency in pharmacy systems and understanding of third-party billing processes.
- Flexible to work weekends/holidays.
Why Join Us?
- Be part of a fast-growing, innovative healthcare company.
- Work in a collaborative and supportive team environment.
- Opportunities for growth and development in a future-focused organization.
- Competitive compensation and benefits package.
Interview Process
- Initial Screening: Shortlisted candidates will be contacted by our Pharmacy Manager for the first interview.
- Cross-Functional Team Interview: Engage with various team members across the organization to ensure a mutual fit.
- Final Steps: The ideal candidate will be selected after a comprehensive review. We are an equal opportunity employer and will reach out to those who best fit the qualification for this role.